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3120 Edgewater Drive, Orlando, FL 32804Monday – Thursday: 8 a.m. – 7 p.m. · Friday: 8 a.m. – 2 p.m. · Saturday: 9 a.m. – 1 p.m. · Sunday: ClosedMonday – Thursday: 8 a.m. – 7 p.m.First visit: about 45 minutesSung Han, Chiropractor · FL License no. 000000Malak Darwish, Chiropractor · FL License no. 000000
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  • Sung Han, Chiropractor · FL License no. 000000
  • Malak Darwish, Chiropractor · FL License no. 000000
(407) 555-0105

Auto injury care in Orlando

After a car crash, the medical bill should not be a surprise.

Surge is an Orlando chiropractic office for drivers whose care runs through PIP or auto medical coverage. Read how the bill works first, then book a visit when you decide to.

  • Bill guide first
  • Records on request
  • Spanish at the front desk
A woman driving a blue car with one hand at the back of her neck.

The bill

Four questions about the bill, answered before the visit

These are the questions drivers ask first. The full guide takes a few minutes to read.

  • What PIP is

    PIP is the medical coverage on a Florida auto policy. It is meant to pay for treatment after a crash, whoever caused it, up to the limit on your policy.

  • Who we bill

    For visits PIP covers, we bill your auto insurer directly, so the statement does not start with you. Your policy decides what is paid.

  • What you may owe

    Your policy may leave a part for you, such as a deductible or care it does not cover. We tell you what that is, in writing, before care PIP may not pay for.

  • If a bill is denied

    We tell you what was denied and why. You decide the next step, with your insurer or an attorney you choose. We do not recommend one.

Your records

Your chart and your bill are yours to ask for

At any visit, ask the front desk for a copy of your records and an itemized bill. We keep them private and share them only as the law allows, with the people you name.

  • A written copy, on request

  • An itemized bill for each visit

  • Sent only to the people you name

A clinician in scrubs and a patient talk in a bright waiting area, a tablet in hand.

Care

Four kinds of care, one plan from your doctor

Your doctor decides after the exam which of these fit. Each page says what a visit includes and what we do not claim.

  • Auto injury care

    An exam and a plan after a crash, with the bill explained first.

    What it includes
  • Spinal adjustment

    Hands-on adjustments to the spine and joints, chosen for you.

    What it includes
  • Soft tissue work

    Hands-on work on tight muscles around the neck, shoulders and back.

    What it includes
  • Exercise and rehab

    Guided movement your doctor picks to go with your visits.

    What it includes

Your care team

Who you will see

Two chiropractors and a front desk that handles the paperwork.

  • Dr. Sung Han, a chiropractor with gray hair in a navy polo, stands beside an adjusting table.

    Dr. Sung Han

    Chiropractor (DC) and owner

    • Chiropractor · FL License no. 000000

    Sees patients Monday to Thursday. Speaks English and Korean.

  • Dr. Malak Darwish, a chiropractor in charcoal scrubs, stands beside an adjusting table.

    Dr. Malak Darwish

    Chiropractor (DC)

    • Chiropractor · FL License no. 000000

    Sees patients Tuesday evenings to Saturday. Speaks English and Arabic.

  • Casandra Salinas

    Front desk lead

    Checks you in and explains your coverage. Speaks English and Spanish.

  • Kenya Hardwick

    Claims and PIP coordinator

    Works with your insurer so the paperwork is not on you.

  • Paige Kavanaugh

    Chiropractic assistant

    Gets you settled and sets up your visit.

  • Reynaldo Alcala

    Rehab assistant

    Guides your exercises. Speaks English and Spanish.

First visit

A first visit, in four parts

About 45 minutes. Bring your auto insurance card and claim number if you have them.

  1. 01

    Step 1: Check in

    Our front desk checks your coverage and tells you what we found.

  2. 02

    Step 2: A talk

    Your doctor listens to what happened and how you feel. No form asks about your health in advance.

  3. 03

    Step 3: An exam

    A hands-on exam. X-rays only when medically necessary.

  4. 04

    Step 4: A plan and the cost

    Your doctor explains what was found and what a plan could look like. You get the cost in writing.

Questions

Before you come in

What happens at my first visit?

You check in, talk with your doctor about what happened and how you feel, and have a hands-on exam. Your doctor explains what was found and what a plan could look like, and you leave with the cost in writing. It takes about 45 minutes.

Is chiropractic care safe?

Most people have no serious problems. Some feel sore for a day or two after an adjustment. Rare serious events, such as a tear in a neck artery after a neck adjustment, have been reported, and your doctor explains these risks before any neck adjustment. If your history says chiropractic is not right for you, we send you to a physician first.

Do you take my insurance?

We bill the PIP and auto medical coverage on your policy for visits it covers, and many health plans. What a plan pays differs, and the plan decides. Call with your plan type and we will check before your first visit. How fees work explains the rest.

What if I do not use insurance?

Your doctor tells you what each part of your visit costs before it happens, and we give you an itemized receipt. If you do not use insurance, you have the right to a Good Faith Estimate. Ask us.

Do I need x-rays?

Only when medically necessary. Your doctor tells you why before one is taken, and you can ask questions first.

Book

Book a visit

Send a note and we will answer the way you ask, in English or Spanish. We never contact anyone about a crash first.

Hours
Monday – ThursdayToday
8 a.m. – 7 p.m.
FridayToday
8 a.m. – 2 p.m.
SaturdayToday
9 a.m. – 1 p.m.
SundayToday
Closed

Please don't include medical details in this message. For anything urgent, call us.